ADA website remediation report: what to document after fixes

After an ADA website demand letter, fixing issues is only half the work. You also need a clear record of what was found, what changed and when.

This is a technical accessibility assessment, not legal advice, and automated testing cannot establish ADA compliance.

What a useful remediation report should include

• Scope. The site, pages and dates tested.
• Detected issues. The issue type, affected pages, examples and priority.
• Letter claim mapping. Which claims in the letter match issues detected on the website and which require manual review.
• Platform-specific fix steps. Instructions written for Shopify, WordPress, Squarespace, Wix or your actual stack.
• Before-and-after results. Counts before fixes and counts after re-check.
• Evidence. Timestamps, checked URLs, screenshots where useful, and a stable report file.

Why a dated record matters

Your attorney may need to understand what was technically wrong and what changed. A dated technical record is not a legal conclusion, but it gives your attorney facts: pages checked, issues detected, fixes completed and remaining items that need human review.

What automated checks can prove

Automated checks are strong for issues like missing image alternative text, form fields without labels, buttons without readable names, links without names, missing page language and many color contrast failures. They cannot prove every user can complete every task. That is why a report should separate automated results from manual checks.

Manual checks to add

• Can you use the main menu, search, product options and cart with only the keyboard?
• Can you see a visible focus indicator as you press Tab?
• Can you close pop-ups without a mouse?
• Do image descriptions actually describe the product or content?
• Can a customer complete the key path, such as contact, booking or checkout?

How ADA Triage handles the report

We scan the selected pages, map the letter's claims to detected issues, write fix steps, and let you run re-checks after changes. The verification report shows what changed between the assessment and the re-check.

Review the sample assessment and sample verification report to see the format.