Sued by Usher Law Group over your website?
Usher Law Group P.C. is a Brooklyn law firm that files website accessibility lawsuits in federal court in New York. If your business was named in one, here's what the complaints say and what to do first.
This is a technical accessibility assessment, not legal advice, and automated testing cannot establish ADA compliance.
What the court records show
On September 30, 2026, the firm filed 5 ADA cases in the federal court for the Southern District of New York, by our count of the public dockets on CourtListener. All 5 name the same plaintiff. We read all 5 complaints. All 5 were about a retailer's website, and none was filed as a class action.
What the complaint says
The 5 complaints follow the same outline and are 12 pages each:
- The plaintiff is legally blind and uses screen-reading software.
- The plaintiff tried to buy a product the complaint names, on two dates in September 2026.
- The complaint lists a few specific barriers and attaches an exhibit for each. Examples: a search box that can't be closed from the keyboard, menus that open only with a mouse, buttons announced as "blank", and a cart button the screen reader skips.
- An expert reviewed the website for the plaintiff.
Each one makes three claims: under Title III of the Americans with Disabilities Act, the New York City Human Rights Law and the New York State Human Rights Law.
What it asks the court for
- An order requiring you to bring the website into compliance with the ADA.
- An order to stop operating the website until it complies.
- Damages for the plaintiff's emotional distress and frustration.
- The plaintiff's attorneys' fees and costs.
- That the court keep the case open to check that you comply.
What any of this means for your business is a question for your attorney. How these lawsuits work, in plain English.
Common questions
Is the lawsuit real?
A filed case has a case number, such as 1:26-cv-08632. You can look it up free on CourtListener or on PACER, the federal courts' own system. If the case is there, it's real.
Can a court really shut our website down?
The complaints ask for that. Whether a court would order it is a legal question; ask your attorney.
Will an automated scan find these problems?
Only some of them. A scan finds unlabeled buttons, missing alternative text and low contrast. Whether a menu opens from the keyboard, or a search box lets you back out, usually has to be checked by hand. How we test, and what a scan can't tell you.
First steps
- Write down the date you were served and talk to an attorney. A lawsuit has a short, fixed deadline to respond. Ignoring it doesn't make it go away.
- List the specific barriers and exhibits in the complaint. These complaints name them one by one, so you can check each on your own site.
- Get the technical facts. Find out which of them still exist today, and what else a scan finds on your home, product, cart and checkout pages.
- Fix the real issues in the site itself. Step-by-step fixes: Shopify, WordPress. An accessibility widget doesn't change the code the complaint is about: do widgets stop lawsuits?
- Keep dated records of what was wrong, what you changed and when.
Want the specifics for your site? Run a free check first. Our $19 Technical Assessment + Fix Plan maps the claims in your complaint to the actual issues on your pages, with step-by-step fixes and a dated before/after report after you fix them.
How we counted
On October 12, 2026 we searched CourtListener for federal civil-rights cases coded "ADA – Other" that list Usher Law Group as plaintiff's counsel and were filed from September 14 to October 11, 2026. Cases that haven't reached CourtListener aren't counted, so the real number may be higher. We read the complaints that were available as public documents. We have no connection to the firm or its clients. If anything here is wrong, tell us and we'll correct it.
Sued by a different firm? See Gottlieb & Associates, Joseph & Norinsberg, East End Trial Group.